{"id":1910,"date":"2024-07-11T16:15:39","date_gmt":"2024-07-11T21:15:39","guid":{"rendered":"https:\/\/vweb.ca\/?post_type=realisations&#038;p=1910"},"modified":"2025-09-07T19:00:06","modified_gmt":"2025-09-08T00:00:06","slug":"knowledge-center","status":"publish","type":[80,83],"link":"https:\/\/vweb.ca\/en\/realisations\/knowledge-center\/","title":{"rendered":"Knowledge Center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1910\" class=\"elementor elementor-1910 elementor-1788\" data-elementor-post-type=\"realisations\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4429ab1 e-con-full e-flex e-con e-parent\" data-id=\"4429ab1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-470bdc3 elementor-absolute elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"470bdc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/vweb.ca\/en\/realisations\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-left\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M34.52 239.03L228.87 44.69c9.37-9.37 24.57-9.37 33.94 0l22.67 22.67c9.36 9.36 9.37 24.52.04 33.9L131.49 256l154.02 154.75c9.34 9.38 9.32 24.54-.04 33.9l-22.67 22.67c-9.37 9.37-24.57 9.37-33.94 0L34.52 272.97c-9.37-9.37-9.37-24.57 0-33.94z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Return to my work<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1907433 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"1907433\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"566\" height=\"1120\" src=\"https:\/\/vweb.ca\/wp-content\/uploads\/2024\/07\/wj_knowledgecenter_header_mobile-1.png\" class=\"attachment-full size-full wp-image-2114\" alt=\"\" srcset=\"https:\/\/vweb.ca\/wp-content\/uploads\/2024\/07\/wj_knowledgecenter_header_mobile-1.png 566w, https:\/\/vweb.ca\/wp-content\/uploads\/2024\/07\/wj_knowledgecenter_header_mobile-1-152x300.png 152w\" sizes=\"(max-width: 566px) 100vw, 566px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0175fc0 elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"0175fc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enhancing Enterprise Platform Offerings with Document Management<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-601bcad e-con-full e-flex e-con e-child\" data-id=\"601bcad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2789ac0 elementor-widget-mobile__width-auto elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2789ac0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-tags\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.941 225.941L286.059 14.059A48 48 0 0 0 252.118 0H48C21.49 0 0 21.49 0 48v204.118a48 48 0 0 0 14.059 33.941l211.882 211.882c18.744 18.745 49.136 18.746 67.882 0l204.118-204.118c18.745-18.745 18.745-49.137 0-67.882zM112 160c-26.51 0-48-21.49-48-48s21.49-48 48-48 48 21.49 48 48-21.49 48-48 48zm513.941 133.823L421.823 497.941c-18.745 18.745-49.137 18.745-67.882 0l-.36-.36L527.64 323.522c16.999-16.999 26.36-39.6 26.36-63.64s-9.362-46.641-26.36-63.64L331.397 0h48.721a48 48 0 0 1 33.941 14.059l211.882 211.882c18.745 18.745 18.745 49.137 0 67.882z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b5a7e4 elementor-widget-mobile__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"0b5a7e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span>Product design<\/span>, <span>UI\/UX<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be8544d e-con-full e-flex e-con e-parent\" data-id=\"be8544d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f624f4b elementor-widget elementor-widget-heading\" data-id=\"f624f4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Project Overview<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-122a709 elementor-widget elementor-widget-text-editor\" data-id=\"122a709\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>I led the design of a Knowledge Center module to address customer challenges with document management. I created a centralized digital space to store, manage and share knowledge transfer documents, corporate SOPs, policies and guidelines.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a78bf3 e-con-full e-flex e-con e-parent\" data-id=\"6a78bf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7afdfda elementor-widget elementor-widget-image\" data-id=\"7afdfda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"486\" src=\"https:\/\/vweb.ca\/wp-content\/uploads\/2024\/07\/wj_knowledgecenter.png\" class=\"attachment-full size-full wp-image-1791\" alt=\"\" srcset=\"https:\/\/vweb.ca\/wp-content\/uploads\/2024\/07\/wj_knowledgecenter.png 1920w, https:\/\/vweb.ca\/wp-content\/uploads\/2024\/07\/wj_knowledgecenter-300x76.png 300w, https:\/\/vweb.ca\/wp-content\/uploads\/2024\/07\/wj_knowledgecenter-1024x259.png 1024w, https:\/\/vweb.ca\/wp-content\/uploads\/2024\/07\/wj_knowledgecenter-768x194.png 768w, https:\/\/vweb.ca\/wp-content\/uploads\/2024\/07\/wj_knowledgecenter-1536x389.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3eaf3fa e-con-full e-flex e-con e-parent\" data-id=\"3eaf3fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a6e66ec e-con-full e-flex e-con e-child\" data-id=\"a6e66ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-375fba5 elementor-widget elementor-widget-heading\" data-id=\"375fba5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key Issues<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ca0680 elementor-widget elementor-widget-text-editor\" data-id=\"2ca0680\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex items-start gap-3 p-4 bg-red-50 rounded-lg border-l-4 border-red-400\"><ul><li class=\"text-slate-700\">Clients were using the Training Center as a makeshift document repository, leading to inefficiencies<\/li><li class=\"text-slate-700\">Over 40% of Training Center usage was for document storage rather than training<\/li><li class=\"text-slate-700\">Employees spent 25% more time navigating when searching for documents versus completing training<\/li><li class=\"text-slate-700\">Unnecessary complexity from training features like assessments for simple document storage<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-204a27b e-con-full e-flex e-con e-child\" data-id=\"204a27b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a40317 elementor-widget elementor-widget-heading\" data-id=\"6a40317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solutions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eec9de9 elementor-widget elementor-widget-text-editor\" data-id=\"eec9de9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex items-start gap-3 p-4 bg-green-50 rounded-lg border-l-4 border-green-400\"><ul><li class=\"text-slate-700\">Creation of a dedicated Knowledge Center module with an intuitive folder hierarchy<\/li><li class=\"text-slate-700\">Implementation of drag-and-drop functionality for effortless document management<\/li><li class=\"text-slate-700\">Design of an approval workflow for administrators to review documents before publication<\/li><li class=\"text-slate-700\">Enabling document scheduling and audience targeting for relevant content delivery<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90b836e e-con-full e-flex e-con e-parent\" data-id=\"90b836e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0ecf69 elementor-widget elementor-widget-heading\" data-id=\"f0ecf69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Results and Impact<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34739e7 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"34739e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"p-4 bg-blue-50 rounded-lg border-l-4 border-blue-400\"><ul><li>50% improvement in document retrieval efficiency<\/li><li>40% reduction in misuse of the training center for document storage<\/li><li>Streamlining administrative workflows and approval processes<\/li><li>Improved operational efficiency and compliance for frontline staff<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return to my work Enhancing Enterprise Platform Offerings with Document Management Project Overview I led the design of a Knowledge Center module to address customer challenges with document management. I created a centralized digital space to store, manage and share knowledge transfer documents, corporate SOPs, policies and guidelines. Key Issues Clients were using the Training [&hellip;]<\/p>\n","protected":false},"featured_media":2842,"template":"elementor_header_footer","class_list":["post-1910","realisations","type-realisations","status-publish","has-post-thumbnail","hentry","type-product-design","type-ui-ux-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/vweb.ca\/en\/wp-json\/wp\/v2\/realisations\/1910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vweb.ca\/en\/wp-json\/wp\/v2\/realisations"}],"about":[{"href":"https:\/\/vweb.ca\/en\/wp-json\/wp\/v2\/types\/realisations"}],"version-history":[{"count":60,"href":"https:\/\/vweb.ca\/en\/wp-json\/wp\/v2\/realisations\/1910\/revisions"}],"predecessor-version":[{"id":4557,"href":"https:\/\/vweb.ca\/en\/wp-json\/wp\/v2\/realisations\/1910\/revisions\/4557"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vweb.ca\/en\/wp-json\/wp\/v2\/media\/2842"}],"wp:attachment":[{"href":"https:\/\/vweb.ca\/en\/wp-json\/wp\/v2\/media?parent=1910"}],"wp:term":[{"taxonomy":"type","embeddable":true,"href":"https:\/\/vweb.ca\/en\/wp-json\/wp\/v2\/type?post=1910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}